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Close Gas Account

If you would like to close you gas account, simply fill in details below and we will make the necessary arrangement. Please login at the box on the right if you are an eAccount holder. You can also download the “Towngas Account Transfer Form” (in pdf file format) here.

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Account Information
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Appointment Timeslot
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Confirmation

Appointment Date

Dismantle of Appliance:*

Dismantle of appliance requires working fee, which is subject to appliance type and model.

We will arrange technician to visit your premise to carry out the disconnection work. Please choose an appointment timeslot.

Appointment Date (select your appointment within 30 days) : *

Available Time:

Remarks:

Customers may have to produce certain documents for Towngas to proceed with our undertakings, such as copy of a Purchase and Sale Agreement, a lease, or a valid Business Registration etc. Our staff will contact you to get the required documents if necessary. Should you have any enquiry, please call our Customer Service Hotline on 2880 6988.

Please note that the gas disconnection job must be carried out inside the premises specified as the gas supply address.

The supply of Town Gas and other related services to be provided by our Company is subject to our "Town Gas Supply - General Terms and Conditions" , "Privacy Policy" and "Personal Information Collection Statement".

*I have read and agree to be bound by the "Town Gas Supply - General Terms and Conditions" , "Privacy Policy" and "Personal Information Collection Statement".

For enquiries, please click here, or call our 24-hour Customer Service Hotline on 2880 6988.

* Required field

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Account Information
2

Appointment Timeslot
3

Confirmation

Appliance Information

* Please select the appliance type/model to be disconnect appliance

Add Appliance

* Required field

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Account Information
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Appointment Timeslot
3

Confirmation

Confirmation

Account Information

Towngas Account Number

Account Registered Name

Gas Supply Address

Balance Refund Method

Towngas Account Number

Final Bill Email Address

Open e-Final Bill Password (8 numbers)

********

Postal Address

Name of Contact Person

Email Address

Registered Telephone Number

Confirmation

Dismantle of Appliance

Selected Appliance

Appointment Indormation

Appointment Date

Appointment Time

Remark

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Account Information
2

Appointment Timeslot
3

Confirmation

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Close Gas Account

Account Information

Appointment Date

Appliance Information

Confirmation

Account Information

Confirmation

Appointment Indormation

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