To open a new gas account, applicants must be at least 18 years of age. Please fill in the details below and our Customer Service Officer will then get in touch with you to make the necessary arrangements. If you are an eAccount holder, you can manage more than one Towngas account under the same eAccount, please login at the box on the right.
Please prepare below documents for opening gas account:
- User identification (HKID Card, Passport or Business Registration Certificate)
- New owner or new tenant (Purchase and Sale Agreement, Tenancy Agreement or Solicitors’ Letter)
You can download the “Towngas Account Transfer Form” (in pdf file format) here.
Attention: This form is applicable to transfer of gas account from old gas account holder to new gas account holder at a mutually agreed meter reading without connecting or disconnecting of gas supply. This form must be completed by both the old and new customers.
Towngas eBilling Promotion
From 1 May until 30 September 2018, customers who newly apply for Towngas eBilling and successfully activate the service will be entitled to register for the Monthly Lucky Draw to win 15,000 Asia Miles via our Virtual Assistant.
Moreover, all Towngas eBilling service users can register for the Grand Lucky Draw and have a chance to win up to 100,000 Asia Miles and other fabulous prizes.
For every new registration for eBilling service during the promotion period, Towngas will donate HK$10* to designated green groups to support environmental initiatives.
Act Now! Register our eBilling services to win fabulous prize!
For details, terms and conditions, please visit https://www.towngas.com/WhatsNew/2018/eBilling-Lucky-Draw/en
*Total donation limit up to HK$1 million
Trade Promotion Competition Licence number: 50460, 50461
From now until 31 December 2019, for every new application for Towngas eBilling, Towngas will donate HK$20* to a green group for environmental initiatives. You can also choose to designate the beneficiary organisation. Let’s go green and apply for Towngas eBilling!
*Total donation limit up to HK$ 1 million